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Best Auto Repair, Wallingford

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THE BEST AUTO REPAIR IN WALLINGFORD, CT

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 1 Verified Review(s)

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

Discover More About Appointments and Repair Services At Darrell's Auto Service and Towing in Wallingford

Darrell's Auto Service and Towing Towing Services
Hamden Auto Repair
Cheshire Auto Repair


what our customers say

Brian from Darrell auto service did a wonderful job. They towed my car within the hour and he even told me what the issue was with the car. Very knowledgeable very professional and very nice. I would highly recommend them and will only use them from now on.thanks again Brian for a terrific job...
T
, 12/28/2021

I want to give a shout-out to Brian who towed my car last night during torrential rain. He was very kind and somehow got me in and out of the tow truck safely. I am almost 72, so this was not an easy feat. He also went beyond the call of duty and put my garbage bin and recyclable bin out near the road for pickup today. I can't thank him enough. And thank you for your service in the Navy.
B
, 08/25/2021

I've had a number of services done by Darrell over the last few years and can honestly say he is the most trustworthy mechanic I've ever dealt with. Always gives options and always fixes the problem the right way, the first time. Class act and honest prices for services done right, and on time.
C

I want to say a few words about Darrell's Auto Sales and Services: I moved into town early in the year 1985. I encountered a car problem and my previous mechanic was several towns away. Not knowing anything about Wallingford, I went to the original location of Darrell's on East Center Street fully expecting a hassle to get service, as I needed my car quickly to be able to drive to an out of state company meeting the following day. Darrell scheduled my service early AM the next day, as it was around 5 PM that I drove in, and repaired my car. Yes, the service was good but the integrity, communication, and courtesy was, and still is, equally as good. It is now 2018 and I am still going to Darrell's. That in itself should say something. It is a pleasure dealing with Darrell and his extremely competent head mechanic Leonardo (Leo). I do recommend this operation. They really stand behind their work. Thanks guys.
J

This past Friday night I needed to speak with a mechanic who had a tow truck. It was roughly 5:30 pm and Darrell answered the phone. He discussed the problem with my husband and within an hour his tow truck driver Juan came to my home and was able to take the car, lacking one wheel; out of my garage and towed safely to his garage. It was roughly 7:30 pm by the time Darrell and his crew took my car in. He then fixed the car at half the price Subaru quoted! He's amazing and I will always be grateful for his timeliness and kindness and especially his generosity.
L

A good, honest man. The family mechanic for over 25 years. Rather than performing unnecessary work and running up the bill, like some other shops would do, only does what the customer actually needs. There have been several occasions where I have brought my vehicles in thinking the bill would be astronomical and have been surprised by an inexpensive fix. I would walk out thinking he could have charged me more but didn't, so I will be returning when I need more repairs. This is why he has so many loyal and repeat customers. He treats everyone right, and takes care of his customers so they come back. STRONGLY RECOMMENDED!!!
D

  • Ask Patty
  • ASE (Automotive Service Excellence)
  • IATN (International Automotive Technicians' Network)
  • NAPA
  • TRPC Towing & Recovery Professionals of Connecticut
  • Greater Meriden Chamber of Commerce
  • MOTOR / ALLDATA
  • ASA (Automotive Service Assocation)
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